Find answers to common questions about samples, production, customization, and shipping.
Our Mahjong sets are made from high-quality materials such as acrylic, designed for durability, smooth handling, and a premium playing experience. Each set is carefully crafted with attention to detail and unique design elements.
Standard samples are ready in 7–10 working days. Bulk production takes 20–30 working days after deposit confirmation depending on order volume.
We offer flexible MOQ. Standard sets support 1 set trial order. Custom logo or packaging usually starts from 300 sets.
DHL, UPS, and FedEx are used for samples and small orders (3–7 days). Sea and air freight are available for bulk orders. FOB and CIF terms are supported.
Yes, we support OEM & ODM customization including logo printing, patterns, sizes, materials, and packaging. Pre-production samples will be provided for approval.
Each set includes mahjong tiles, dice, game chips, and instruction manual. Spare tiles and custom accessories are also available.
If any items are damaged or missing during delivery, please contact our team within 3 working days after receipt and provide relevant photos or videos. We will review the situation and provide an appropriate solution based on the order details.
We follow strict quality control procedures throughout production and provide reliable order support, including product inspection, production updates, and delivery coordination to ensure a smooth purchasing experience.
Yes, we can prioritize urgent production depending on schedule and order size. Please contact us for fast arrangement.
Yes. We provide OEM custom development services, supporting brands from product design and sample approval to mass production.
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Why Choose Us
OEM & ODM Expert
10+ years of experience in acrylic mahjong products.
Low MOQ Supported
Flexible MOQ to support your business growth.
Custom Design Support
Professional design support to bring your Mahjong ideas to life.